Cancellation Policy
Cancellation Policy
At Creative Stitches Limited, we aim to provide a smooth
and transparent ordering experience. This Cancellation
Policy explains when and how an order can be cancelled
and how refunds are handled.
Order Cancellation
-
Before Order Shipment:
Customers may request cancellation at any time
before their order has been shipped. To request
cancellation, please contact our customer support
team as soon as possible at
+91-7378439496.
-
After Order Shipment:
Once an order has been shipped, it can no longer
be cancelled. However, customers may be eligible
to return the product in accordance with our
applicable Return Policy.
Refund Policy
-
Cancellation Before Shipment:
If an order is successfully cancelled before
shipment, the customer will be eligible for a
full refund of the applicable order amount.
-
Refund Processing:
Approved refunds for orders cancelled before
shipment will be processed to the original
payment method within
7 business days.
-
After Shipment:
If the order has already been shipped, cancellation
will not be available. Customers should refer to
our Return Policy to determine whether the product
is eligible for return and refund.
How to Request a Cancellation
To request an order cancellation, please contact our
customer support team as soon as possible and provide
your order details. Cancellation requests will be
reviewed based on the current status of the order.
Important Information
-
Cancellation requests received after an order
has been shipped cannot be processed under this
Cancellation Policy.
-
Refunds will normally be made using the original
payment method used for the order.
-
Processing times may vary depending on the
customer's bank or payment provider.
-
Customers should review the applicable Return
Policy where an order has already been shipped.
Contact Information
If you have any questions or concerns regarding this
Cancellation Policy or would like to request an order
cancellation, please contact our customer support team:
By placing an order through our website, you acknowledge
that you have read and agreed to the terms outlined in
this Cancellation Policy.