Privacy Policy

At Creative Stitches Limited, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you access or use our website and services.

By using our Service, you acknowledge that you have read and understood this Privacy Policy. It also explains your privacy rights and the choices available to you regarding your personal information.

Interpretation

Words with capitalized initials have specific meanings defined below. These definitions apply whether the terms are used in singular or plural form.

Definitions

  • Account: A unique account created for you to access our Service or specific features of the Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with another party.
  • Company: Refers to Creative Stitches Limited, 23 Sandhurst Grove, Leeds, England, LS8 3QN, referred to as "the Company", "We", "Us" or "Our".
  • Cookies: Small files stored on your device that help websites remember preferences and understand how visitors use the Service.
  • Country: Refers to Uttar Pradesh, India.
  • Device: Any device capable of accessing the Service, including a computer, mobile phone or tablet.
  • Personal Data: Information that relates to an identified or identifiable individual.
  • Service: The website, digital services and related functionality provided by Creative Stitches Limited.
  • Service Provider: A third-party company or individual that processes information on behalf of the Company.
  • Usage Data: Information collected automatically through the use of the Service, such as page visits and interaction information.
  • You: The individual accessing or using the Service, or the legal entity on whose behalf the individual is using it.

Collecting and Using Your Personal Data

Types of Data We Collect

Personal Data

Depending on how you interact with our Service, we may collect information that allows us to communicate with you, provide requested services and respond to enquiries. This may include:

  • Email address
  • First and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data may be collected automatically when you browse or interact with our Service. This information may include:

  • IP address
  • Browser type and version
  • Pages visited on our Service
  • Date and time of your visit
  • Time spent on pages
  • Device identifiers
  • Diagnostic and technical information

When you access the Service using a mobile device, we may also collect information such as:

  • Mobile device type
  • Device identifier
  • Mobile IP address
  • Mobile operating system
  • Mobile browser type

Cookies and Tracking Technologies

We may use Cookies and similar technologies to understand how visitors interact with our Service, remember preferences and improve website functionality.

  • Browser Cookies: Small files stored on your device that help remember preferences and support website functionality.
  • Web Beacons: Small electronic technologies that may be used to understand interactions with certain pages or emails.

We may use both session Cookies, which are removed when your browser is closed, and persistent Cookies, which remain on your device until they expire or are removed.

How We Use Your Personal Data

Creative Stitches Limited may use Personal Data for the following purposes:

  • To provide, operate and maintain our Service.
  • To respond to enquiries, requests and support needs.
  • To manage accounts and provide requested functionality.
  • To process transactions and fulfil contractual obligations.
  • To communicate important service-related information.
  • To provide information about relevant services, offers or updates where permitted.
  • To analyse usage patterns and improve our website, services and customer experience.
  • To protect the security and integrity of our Service.

Sharing Your Personal Data

We may share Personal Data only where reasonably necessary to operate our business, provide services or comply with legal obligations.

  • Service Providers: With trusted providers that help us operate, maintain or analyse our Service.
  • Business Transfers: Where information may be transferred as part of a merger, acquisition, restructuring or sale of assets.
  • Affiliates: Where necessary, with affiliated entities subject to appropriate privacy requirements.
  • Business Partners: Where required to provide certain services or business-related offerings.
  • Legal Requirements: Where disclosure is required by applicable law or a valid legal request.
  • With Your Consent: Where you have specifically authorized the disclosure.

Retention of Your Personal Data

We retain Personal Data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain appropriate records and meet applicable legal or security requirements.

Transfer of Your Personal Data

Your information may be processed or stored on systems located outside your country or jurisdiction. Where such transfers occur, we take reasonable steps to ensure that your information is handled securely and consistently with this Privacy Policy.

Your Rights and Data Deletion

Depending on applicable law, you may have rights regarding your Personal Data, including requesting access, correction or deletion of information. To make a request, please contact us using the details provided below.

Disclosure of Your Personal Data

Business Transactions

If Creative Stitches Limited is involved in a merger, acquisition, restructuring or sale of assets, Personal Data may be transferred as part of that transaction.

Law Enforcement

We may disclose Personal Data where required to comply with applicable law, legal proceedings or valid requests from public authorities.

Other Legal Requirements

We may disclose Personal Data where reasonably necessary to:

  • Comply with applicable legal obligations.
  • Protect and defend our rights or property.
  • Prevent, detect or investigate potential wrongdoing.
  • Protect the safety of users or the public.
  • Protect against legal or regulatory liability.

Security of Your Personal Data

We take reasonable technical and organizational measures to protect Personal Data against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

Children's Privacy

Our Service is not directed toward children under the age of 13, and we do not knowingly collect Personal Data from children under 13. If you believe that a child has provided us with Personal Data, please contact us so that appropriate action can be taken.

Links to Other Websites

Our Service may contain links to third-party websites. These websites operate independently and may have their own privacy policies and practices. We encourage you to review the privacy policy of each third-party website you visit. Creative Stitches Limited is not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices or applicable requirements. Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your Personal Data, please contact us:

  • Email: info@gmail.com
  • Phone: +44 7523 667243